Delivery, made simple.

Online card payments, bank transfers, EasyPaisa, and JazzCash are not currently available as payment methods at checkout. Please have the amount shown on your order confirmation ready for delivery.

We deliver across Pakistan, subject to courier coverage at your address. This includes major cities and other serviceable areas. International shipping is not currently available. If you are unsure about your location, ask us on WhatsApp before ordering.

We currently offer free nationwide delivery. Your checkout and order confirmation show the full order total, including any applicable delivery charge, before you place your order.

Delivery typically takes 2–3 working days after dispatch. This is an estimate rather than a guaranteed arrival date. Remote areas, public holidays, weather, and courier disruptions may take longer.

We may contact you to confirm your order or address before dispatch. Please provide a complete address, city, and a reachable phone number to help avoid delays.

Keep the order number from your confirmation. Visit Track your order for the latest available status. If delivery is taking longer than expected, contact us with your order number and we will help you follow up.

Keep your phone available for the courier and arrange for someone to receive the parcel and pay the COD total. Check the parcel’s outer condition when it arrives. If it appears damaged or tampered with, contact us promptly and keep photos where possible.

If the bag is damaged, incorrect, or not right for you, contact us within 7 days of delivery. See our return policy for assistance.

For an address change, cancellation, or missed delivery, contact our team as soon as possible with your order number. Changes are easiest before dispatch; courier routing and re-delivery depend on the parcel’s status and service coverage.